Remote Infrastructure Management
Remote Infrastructure Management (RIM) is the process of managing/monitoring IT infrastructure of an enterprise from a remote location. This management and monitoring process may cover the entire IT infrastructure of an organization or maybe a part or department of a company. Remote infrastructure management is a cost-effective IT management services that manage and monitor servers, database, nodes, applications, etc., across geographical boundaries.
RIM helps in monitoring::
- All networking devices (switches, routers)
- Desktop nodes (Windows, Mac, Sun, Linux)
- Web (IIS, Apache, Web Logic, Web Sphere
- Systems (Windows, Unix, Linux, Mainframes)
- Databases (Oracle, SQL Server, Sybase, DB2, Postgre SQL)
- Storage (SAN, NAS, Shared, Drive)
- Apps (Custom apps, ERP, CRM)
Remote IT infrastructure management services include:
- Desktop management
- Backup monitoring
- Active directory management
- Server management
- Anti-virus management
- Storage management
- Network management
- Patch management
- mail support
- Database administration
- Cloud monitoring and support
Benefits of implementing Remote IT infrastructure management services
Desktop Applications:
- Improved IT uptime and productivity
- Simplified IT operations and management solutions
- Enhanced capability to implement new technology
- Transparency, control, and clients’ satisfaction
- Easy to upgrade technologies on the network
- Documenting all events, problem and their solutions (Call-Logs/tickets)
- Proactive identification of issues and their preemptive resolution
- Increased ROI
5 reasons to choose BharatKadam for Remote Infrastructure Management (RIM)
- Maximizing IT performance
- Significantly enhancing service levels
- Reducing downtime
- Round-the-clock monitoring and proactive problem identification
- Remote service desk – Raising call request tickets, tracking tickets, and escalating tickets for problem solving and solutions
BharatKadam understand the helplessness of a total infrastructure downtime and what it cost to the businesses. Our IT administrators, IT specialists, and RIM managers seek to be cautious, supportive, and proactive. We provide a quick and cost-effective solution to our clients in remote infrastructure management services. Our RIM services assist businesses to maximize performance, and reduce network failures significantly.
